Return Policy
Returns at The Fight Company
Want to return or exchange a product? Register your return quickly and easily through our online returns portal.
REGISTER A RETURNHow to register a return
You can register your return entirely online. Keep your order number and the e-mail address used to place the order at hand.
Open the returns portal
Enter your order number and e-mail address.
Select the product
Choose which product you want to return and indicate the reason.
Choose your refund option
Choose a refund, store credit or an exchange.
Download the return label
After registering, you will receive a DPD return label.
Hygiene products and hangtags
All products we sell are classified as hygiene products. Products must therefore be returned completely unused, with all original tags and hangtags still attached.
Once a hangtag has been removed from the product, we can no longer accept the return. Every return shipment is strictly inspected.
Return period
You have 30 days from the date you received your order to register your return.
Return conditions
- The product is in its original packaging.
- The product has not been worn, used, washed or damaged.
- All original tags and hangtags are still attached to the product.
- The packaging of mouthguards and groin guards has not been opened.
- The product is clean, dry and free of odors, hair and other signs of use.
Return costs
For refunds, the cost of the return label is deducted from the amount refunded.
Refund or store credit
Once we have received your return, we check whether the product meets our return conditions. An approved return is normally processed within 5 business days.
When registering, you can choose between:
- A refund of the purchase amount.
- Store credit for a new order or exchange.
Please note: if an order was paid with store credit, any subsequent return can only be processed as store credit again. Store credit cannot be converted into a cash refund.
Rejected returns
If a product is returned used, damaged, incomplete or in an unsellable condition, we may reject the return.
In that case we will contact you. The rejected return can then be sent back to you at your own expense.
Need help?
Have a question about your return? Please contact our customer service and always include your order number so we can help you as quickly as possible.
Ready to register your return?
Open the returns portal and follow the steps. Registering your return only takes a few minutes.
START MY RETURN